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Committees: Customer Service
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MISSION STATEMENT

The Customer Service Committee provides information, training and networking for drinking water professionals whose areas of responsibility include, but are not limited to, customer service, utility business operations, public outreach and interaction with the regulatory agency, the Public Service Commission of Wisconsin (PSCW).

 

GOALS

 

ACTIVITIES PLAN

  • The committee prepares an annual seminar, usually held in June, and provides articles for the WWA newsletter.
  • Topics for both include regulatory changes and issues, customer service best practices, new technology.
  • Roundtable discussions with audience participation allow everyone to learn from others in the profession.


Group Feed
Jodi Dobson joined the group Committees: Customer Service.
Posted Monday, January 26, 2015
Cathy Brnak joined the group Committees: Customer Service.
Posted Friday, May 30, 2014
Tamara Baumann joined the group Committees: Customer Service.
Posted Tuesday, April 15, 2014
Joe Finn joined the group Committees: Customer Service.
Posted Thursday, January 30, 2014
Rosalind Rouse wrote on the Committees: Customer Service wall: Save the Date! The 2014 Customer Service Seminar is scheduled for Wed., June 4.
Posted Friday, October 18, 2013

 

Board Liasion
Denise Schmidt
Committee Chair
Rosalind Rouse
Committee Vice Chair
Amy B. Lesnjak

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